Forescout Recognized for Customer Service Excellence Under Prestigious SCP Standards

**SAN JOSE, Calif. – December 17, 2024** - Forescout Technologies, Inc., a global leader in cybersecurity, has been recognized for customer service excellence under the prestigious Service Capability & Performance (SCP) Standards.

The SCP certification validates Forescout's commitment to delivering exceptional customer support across its global operations. The comprehensive audit evaluated multiple dimensions of service delivery, including strategic planning, operational processes, staff capabilities, and customer satisfaction metrics.

Forescout's customer support organization demonstrated excellence across all major criteria of the SCP Support Standard, which encompasses over 100 service factors critical to world-class support delivery.

Commitment to Excellence

"This recognition reflects our team's dedication to providing exceptional support to our customers," said a Forescout spokesperson. "In the cybersecurity industry, responsive and knowledgeable support is not just important—it's critical to our customers' success."

The SCP certification process includes detailed assessment of service capabilities, review of operational metrics, customer feedback analysis, and evaluation of continuous improvement initiatives.