What Our Customers Say

"In an environment where every moment matters and security outcomes are mission-critical, operational excellence in professional services is non-negotiable. This certification is a reflection of precision, discipline, and the high standards our Professional Services team brings to every engagement. I'm incredibly proud of the team for earning this recognition. It's how we help organizations move faster, stay compliant, and secure."

"With industries moving towards a software-defined future with greater intelligence at the edge, teams are encountering new challenges and must also speed their rate of innovation. The expertise of a trusted support team plays a key role helping companies find success and meet their objectives. We are proud of our continued achievement of this SCP certification. Wind River remains committed to finding new ways to best support our customers' increasingly complex needs and help them transform their business."

"Verint is honored to have earned certification for both the SCP Support and eService Standards for the first time. The dedication of our Support Organization and eService Operations teams to our clients is evident by successfully completing the rigorous process of achieving SCP Certification. Adopting the SCP Standards will continue to help improve our processes and maintain a level of service that exceeds industry standards."

"We strive to serve as an extension of our customers' teams with an industry-leading support organization that continually advocates for our customers. One of the silver linings of the pandemic has been an even greater alignment and partnership with our customers to help healthcare emerge stronger. SCP certification demonstrates we are ready not only to go on this journey with our customers, but to guide them."

"The SCP Standards help guide Cloudera on our continued mission to provide the best mission-critical technical support for enterprise customers. Enterprise needs are constantly changing with the advancements in machine learning, analytics, and cloud. To receive the SCP certification three years in a row is an industry differentiator and demonstrates our tenacious commitment of using consistent best practices to deliver world-class support to our valued global customers."

"Kongsberg Digital is honored to have earned certification for the SCP Support Standard for the second year running and, for the first time, for the SCP eService Standard. To us, this is a recognition of the Global Support24 team's dedication to our clients as well as the high value of their consistent and hard work to improve our digital processes. We are proud to maintain a level of service that exceeds industry standards."