Course Catalog and Registration
Browse our catalog of training courses for service and support professionals and register online. Choose live instructor-led virtual courses or self-paced online courses, with secure checkout via PayPal.
How to Register
Four quick steps from browsing to certification:
Choose a Course
Browse the catalog below and pick the course that fits your role. If you are not sure which course is right for you, contact us for guidance.
Click Register Now
You will be taken to our secure PayPal checkout to complete your payment by credit card or PayPal account.
Receive Confirmation
After checkout, we will contact you to confirm your session and send your joining instructions and course materials.
Attend and Get Certified
Join your live virtual sessions or start your self-paced online course. Where applicable, pass the certification exam to earn your certification.
Live, instructor-led courses delivered online at scheduled times. Click a course to read the full description and register.
Registration FAQs
How do I register for a course?
Find the course you want in the catalog below, click Register Now, and you will be taken to our secure PayPal checkout to complete your payment. After registering, we will contact you to confirm your course session and send joining instructions.
What payment methods do you accept?
Online registration is handled through PayPal, which accepts major credit and debit cards as well as PayPal balances. If your organization prefers to pay by invoice or purchase order, contact us and we will arrange it.
What is included with each course?
Instructor-led virtual courses include all live sessions, course materials, and a certification exam where applicable. Students who pass the certification exam earn the corresponding SCP Career Certification designation. Online self-paced courses include 60 consecutive days of access to the interactive course content and the option to purchase certification exams and course workbooks.
What is the difference between virtual courses and online courses?
Virtual and public courses are live, instructor-led sessions delivered online at scheduled times, so you learn alongside other professionals in real time. Online courses are self-paced modules you complete on your own schedule within 60 days of registration.
Can I reschedule or cancel my registration?
If your plans change, contact us and we will work with you to transfer your registration to a future session or arrange a cancellation. Contact us at info@servicestrategies.com and we will help.
Do you offer private or group training?
Yes. Any course in our catalog can be delivered privately for your organization, customized to your team's needs and delivered virtually or on site. Private delivery is often the most cost-effective option for larger teams. Contact us to discuss dates and pricing.
Need Help Choosing a Course?
Our team can help you identify the right training program for your needs and budget, or arrange private training for your team.