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Service Strategies
17075 Via Del Campo
San Diego, CA 92127
Office - 858.674.6786
Toll Free - 800.552.3058
Fax - 858.674.1192
info@servicestrategies.com

Service Strategies News

Events


2008 Services Industry Summit - eService Strategies

April 20-23, 2008 - Charleston, SC


Best Practices for Customer Support - London, UK

June 18, 2008 - London, UK

Service Strategies News


Industry Summit to Showcase Strategies for Technology Services Excellence

Service Strategies Corporation today announced that the final agenda is set for its “Services Industry Summit: Strategies for Service Excellence” event taking place in Las Vegas, NV from November 5 – 7, 2007.


Research Reveals Existing Service Business Models May Not Be Sustainable

Service Strategies Corporation, the leading provider of standards, career development and strategic advisory services for the technology services market, today announced the results of a new study on the challenges facing the services industry. More than 130 participants worldwide contributed to the study conducted by Noventum Service Management Consultants, a leading European services consultancy and partner of Service Strategies. A new report titled “Strategies and Challenges in Service Management” details the results.


Service Strategies and Alexander Consulting Announce Professional Services Partnership

Service Strategies Corporation, administrator of the internationally recognized Service Capability & Performance (SCP) Standards and Alexander Consulting, a management consultancy that creates and implements strategies for professional services organizations, today announced the formation of a strategic partnership.

Customer News


Advent Software Earns Prestigious Service Capability & Performance Certification for Third Straight Year

SAN FRANCISCO – November 15, 2007 – Advent Software, Inc., (NASDAQ: ADVS), the leading provider of software and solutions for the global investment management industry, today announced that, for a third consecutive year, its Investment Management Group’s Client Support organization has achieved certification under the prestigious Service Capability & Performance (SCP) Support Standard.


CompuCom Systems Achieves Certification Under the Prestigious Service Capability & Performance (SCP) Standards for 10th Consecutive Year

CompuCom Systems Achieves Certification Under the Prestigious Service Capability & Performance (SCP) Standards for 10th Consecutive Year Certification Recognizes CompuCom for Delivering Top Quality Service; CCSI CompuCom in Mississauga,


EMC Earns Certification Under the Prestigious Service Capability & Performance (SCP) Standards for Ninth Consecutive Year

HOPKINTON, Mass –  March 17, 2008 – EMC Corporation (NYSE:EMC), the world leader in information infrastructure solutions, today announced that its Global Services Customer Support Center in Hopkinton, Mass. has achieved certification under the prestigious Service Capability & Performance (SCP) Standards. 


To learn more about the Service Strategies' industry leading solutions and what they can do for your business, Contact us or call at 858.674.4864 or toll free in North America 800.552.3058.

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