Service Strategies, in cooperation with Noventum Service Management, is pleased to announce the new Service Executive Leadership course. This new course is designed specifically to help service executives further advance their career, increase their expertise and drive profitable growth for their companies.
The course is a concise and integrated guide to successful service transformation. Drawing on the insights and recommendations of service business executives, the course focuses on the strategy and management challenges associated with transforming the service operation.
Course Objectives
The course is designed to help Service Executives gain the knowledge and insight necessary to:
Design and manage the customer experience
Improve scalability and profitability
Inspire employees and influence their behavior
Course Format
The Service Executive Leadership course is offered in a public course format and is comprised of four intensive training days. Who Should Attend
The Service Executive Leadership course is designed for executives who aspire to increase their knowledge, advance their career and drive significant improvement in their service operations. |