Certified organizations must demonstrate their ongoing commitment to service excellence through annual audits of their support, field service, and / or professional service operation. Listed below are SCP certified organizations by company and location. The
indicates the number of years the organization has been certified under the SCP program.
95Teleweb Information Co. Ltd
Support Center - Beijing, China 


Advanced Solutions International
Customer Support - Austin, Texas 





ASI Consulting - North America 

Advent Software, Inc.
IMG Client Support - San Francisco, CA 



IMG Professional Services - San Francisco, CA 
Affiliated Computer Services (ACS)
Northwest Service Center - Hillsboro, OR 






IBM Software Group, Information Management
Cognos 8 Business Intelligence and Performance Management
Global Customer Support, Central European Support - Frankfurt, Germany 


Global Customer Support, Northern European & MEA Support - Bracknell, UK 


Global Customer Support, Southern European Support - Paris, France 


CompuCom Systems, Inc.
Support Center - Dallas, TX 










CCSI Technology Solutions, a CompuCom Company - Mississauga, Canada 
DoubleClick, Inc.
North American ASP Ad Serving - Thornton, CO 


Customer Support EMEA – Dublin, Ireland 
EMC²
Problem Resolution & Escalation Management (PREM) - Hopkinton, MA 









Problem Resolution & Escalation Management (PREM) - Pleasanton, CA 
Problem Resolution & Escalation Management (PREM) - Burlington - Ontario, Canada 


Problem Resolution & Escalation Management (PREM) - Cork, Ireland 








Problem Resolution & Escalation Management (PREM) - Sydney, Australia 



Ethicon-Endo Surgery
Clinical Customer Support - Cincinnati, OH 




FUJIFILM Medical Systems USA, Inc.
Technical Assistance Center - Stamford, CT 

North America Field Service 
Professional Services 
Fuji Xerox Australia Pty Ltd
Technical Support Centre - Sydney, Australia 


GE Healthcare
Centricity® RIS-IC - Burlington, VT 




Harland Financial
Advocacy Services - Pleasanton, CA 

Enterprise Services Center - Des Moines, IA 
IBM Internet Security Systems
Customer Support - Atlanta, GA 


Invensys Systems
Global Client Support - Foxboro, MA 





Wonderware Headquarters - Lake Forest, CA 





Landmark Graphics
EFSU Technical Assistance Center - Leatherhead, UK 







LAO Technical Assistance Center - Houston, TX 





NAO Technical Assistance Center - Houston, TX 










AP Technical Assistance Center - Perth, Australia 






Lockheed Martin
LMIT CITIC Service Desk - Baltimore, MD 



JPL Services - DNS Alliance Program - Altadena, CA 



JPL Services - DNS Alliance Program Field Services 
LMES&S Southeast Enterprise Solutions Center - Madison, AL 





McKesson Corporation
Automation - Pittsburgh, PA 
Advanced Orders – Professional Services - Alpharetta, GA 
Charlotte Product Group - Charlotte, NC 







Enterprise Imaging Group - Alpharetta, GA 




Extended Care Solutions Group - Springfield, MO 







HealthQuest Support - Alpharetta, GA 


Medical Imaging Group - Vancouver, BC Canada 


Physician Practice Solutions - Dubuque, IA 





Series 2000 - Lake Mary, FL 


SystemCare - Alpharetta. GA 




HC Core Clinicals - Louisville, CO 





HC Horizon Laboratory - Eugene, OR 


HC Horizon Meds Manager - Dubuque, IA 

HC Physician Portal (WSO) 
HS Health Solutions Product Support - Newton, MA 


HS Clinical Auditing Compliance Division (CACD) - Malvern, PA 





RCS Claims Administrator Support - Charlotte, NC 


RCS Pathways Contract Management - Alpharetta, GA 





RCS STAR Product Group - Alpharetta, GA 





RM Performance Management Group - Alpharetta, GA 




RM Performance Management Group - Hadley, MA 




RM Surgical/Access Management - Roseville, MN 





RM Supply Chain - Wheeling, IL 





Mentor Graphics
Support Center - Huntsville, AL 





Support Center - Longmont, CO 





Support Center - Marlboro, MA 



Support Center - San Jose, CA 





Support Center - Wilsonville, OR 







Support Centre - Munich, Germany 





Support Centre - Newbury, Berkshire, UK 







Support Centre - Valizy, France 





Support Centre - Singapore 



Support Center - Hyderabad, India 



Support Center - Taipei, Taiwan 



Support Center - Tokyo, Japan 



Worldwide eServices Organization 

NetApp
Technical Support Center - Research Triangle Park, NC 




Nokia
Enterprise Solutions Americas TAC - Kanata, Ontario, Canada 





Enterprise Solutions EMEA TAC - Farnborough, UK 



Enterprise Solutions Asia Pacific TAC - Singapore 


Services & Software - Field Organization 
Novell
Americas Support Center - Provo, UT 



Premium Service - North America - Provo, UT 


EMEA Support Center – Rotterdam, Nürnberg 
Customer Support - Mumbai, India 

Primavera Systems, Inc.
Bala Support Center - Bala Cynwyd, PA 




RelayHealth
MMS Product Support Center - Scottsdale, AZ 




Support Center - Dubuque, IA 






Rockwell Automation
Customer Support Center - Mayfield Village, OH 









Asia Pacific Technical Support Centre - Melbourne, Australia 




Europe East Technical Support Centre - Haan-Gruiten, Germany 





Latin America Support Center - Sao Paulo, Brazil 




Customer Service Centre - Milton Keynes, UK 






SCC Soft Computer
Client Services - Clearwater, FL 
Schneider Electric
SCADA Support Centre - Sydney, Australia 



SCICOM (MSC) Bhd
Nokia Careline SEAP - Kuala Lumpur, Malaysia 





Nokia Careline North America - Tampa, FL 


Speedware Ltd.
Speedware Support - St. Laurent, Quebec 







SSM Health Care
Client Response Center - St. Louis, MO 





Teradata
Global Support Center - San Diego, CA 




Ultimate Software
Product Support Center - Weston, FL 









Unisys
Global Outsourcing and Infrastructure Services 
Vertex, Inc
Customer Support Center - Berwyn, PA 








Vision Solutions, Inc
CustomerCare - Irvine, CA 



Wind River Systems
North America Support Operations - Alameda, CA 


Support Operations – Salzburg, Austria 

Support Operations – Tokyo, Japan 
