2008 Services Industry Summit - Charleston

Charleston2008

Join us in Charleston, South Carolina April 21-23, 2008, for the Services Industry Summit. Industry luminaries from leading organizations will share insights into the hottest topic around - eService Strategies and Challenges!

Topics & Workshops Include:

     :: ASP's "Year's Ten Best Web Support Sites" Awards Reception

     :: Measurement Matters – The Benefits and
        Organizational Measures of KCS

     :: Novell's Transformation to Web Based Support

     :: Nokia Case Study – Knowledge Management Strategies
        and Challenges

     :: Evolving eService Models – Driving Efficiency without Losing Touch

     :: Knowledge-Centered Support - Workshop

Presenting Companies Include:

     :: IBM Information Management Software

     :: Nokia Enterprise Solutions

     :: Vignette Corporation

     :: Novell, Inc.

     :: McAfee, Inc.

     :: Consortium for Service Innovation

Register Today!

For more information or to be updated please email info@servicestrategies.com or visit Services Industry Summit Charlestons 2008.

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Location

The Francis Marion Hotel
387 King Street
Charleston, SC 29403
Tel: 877.756.2121 or 843.722.0600

*To reserve your room please call the hotel.

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Sponsors
Produced by
Service Strategies
In cooperation with
ASP
PowerHelp
ASP
CRMAdvocate
Satmetrix
Socialtext
ServiceXRG
Association sponsor
Consortium for Service Innovation
 
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